How To Book Counselling

The easiest way to arrange counselling is to ring us direct, at a convenient time to talk.

Our initial phone conversation is free, and from there we can discuss the options available, and set up our initial face to face meeting, if desired.

There’s no obligation to proceed with counselling – it’s important that you feel comfortable working with us, and likewise, us with you.

This ensures you get the most out of your counselling time.

Ring Direct For Complimentary Advice:

Appointment Times

Bookings for counselling sessions face-to-face are usually available from 9am-9pm Mon-Fri.

Our phone lines are usually open during these same hours.

Some of our counsellors also work weekends, depending on specifics.

Appointments outside these hours are by arrangement with your counsellor direct.

Our goal is to enable you fast access to therapeutic help, typically within 72hrs.

Sessions are usually weekly, and last around 50 minutes.


Our counsellors are normally self-employed and work in multiple clinics and locations in central Newcastle.

To preserve confidentiality, we can arrange the most convenient clinic location for your sessions, when you call.

What You Should Know

Since we’re a private service, this means:

  • There are charges attached to our counselling service, to cover our costs of operation and expertise, training, etc
  • You can usually access counselling quickly; our goal is within 72hrs
  • Our counselling service is confidential, and no referral is required
Your Feelings Matter. We Can Help:


For any other enquiries, you can reach us by emailing info (at) Or, drop us a line below.

To help us observe your confidentiality, please let us know when and how you prefer us to contact you, i.e. by email/phone/etc.

We’ll get back to you, as soon as we can.

Get In Touch

Out of hours/Emergency Support/Urgent Help

Accessing Out of Hours Support Services:

- Samaritans 24 hour helpline - 08457 90 90 90 -

- Childline - 0800 1111 -

If you are feeling actively suicidal, please present immediately to your local hospital emergency department.

Our counsellors adhere to the BACP code of ethics and practice.

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